Once known for steel mills and billowing smokestacks, Pittsburgh has taken a step back to re-evaluate where it wants to land in the history books, and it's come out on the side of innovation and a focus on the future. Part of this innovation is found in Pittsburgh's desire to maximize the curb space they have while doing their best to ensure a positive customer experience.

In order to stay relevant and bring in world-class talent to live and work downtown without risking the loss of current jobs, the Public Parking Authority of Pittsburgh (PPAP) knew they needed to be leaders, moving quickly to facilitate an in-house transformation that would incorporate the latest technology while still maintaining current jobs. Phasing out the outdated single-space meters was a must.

The possibility of missing out on an opportunity to lead the city's evolution is a strong catalyst for change for any government; and, as has been the case for other parking agencies, inaction risks involvement of external players which can be a detriment to city coffers and jobs. Pittsburgh opted to become one of those leaders by evaluating ways to leverage new technology to meet the City's parking and transportation goals and objectives.

To learn more, download the case study!