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Collections
gtechna's Fully Integrated Revenue Recovery Program streamlines parking management and collections with easy payments, detailed data, and automated workflows.
Customer-Service oriented Professional Revenue Recovery
The goal of the gtechna’s revenue recovery program is to serve as an extension of the city’s customer service center placing equal emphasis on problem resolution, revenue generation and educating the motorist on how to pay to park.
Strategic Partnerships
The goal of the gtechna’s revenue recovery program is to serve as an extension of the city’s customer service center placing equal emphasis on problem resolution, revenue generation and educating the motorist on how to pay to park.
Automated Revenue Recovery
By combining your city’s existing enforcement rules with our expertise in tracking, we recover ticket revenue that would otherwise be lost.
Through strategic partnerships, gtechna's Revenue Recovery Program maximizes your collection of unpaid tickets–tracking down vehicle owners and detailing consequences such as towing, booting, and plate denial.
Registration Denial
Booting
Towing
Tight Integration brings Unparalleled Efficiency
Leverage automation and streamlined processes to bring delinquent accounts back into your ticket revenue stream. Our tight integration between the collections platform and your back-office command center ensures you to see everything from collections stages to payments in real-time.
A New Standard in Parking Management
Discover gtechna's innovative Unique Internal Control Document (ICD) for instant access to the latest information directly from the parking command center.
The Final Component of Parking Management: Revenue Recovery
- From ticket issuance to payment collection, each step is timestamped to eliminate errors
- Unified financial transactions for efficient and transparent ticket lifecycle management
- Workflows simplify enforcement and revenue collection
Unique Internal Control Document
The Internal Control Document (ICD) sets all business rules for each file and agency, including:
- File type
- Field codes and related actions
- Delivery schedule
- File reconcillation
- Field mapping
- Mapping connection
- Error protocol
- Encryption protocol
- Control totals
Real-Time Payment and Data Updates
Forget the hassle of manual inputs and the wait for reports—our system delivers instant data updates directly to enforcement teams, keeping them in the loop with the most current information.
A Proactive Approach for Timely Payment Resolution
Make gtechna solutions an extension of the city's customer service center. We prioritize resolving issues, boosting revenue, and educating motorists on parking payment procedures.
Advanced Enforcement Tactics
Our collections partners employ advanced tactics to track down violators, ensuring efficient and thorough enforcement.
- Skip tracing credit card records and email addresses
- Progressive notice series
- Outbound calling and responsive customer service for inbound calls
Multi-channel tracking: Skip Tracing
Cities benefit from the tracking expertise of its collections partner. Tactics like skip tracing leverage property and address information, criminal background, legal and court history, even social media accounts.
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Transparency
Dynamic information flows allow informed decision-making and optimization of revenue recovery strategies, ensuring swift responses to changing circumstances.
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Well-Coordinated Processes
With gtechna, all payments seamlessly direct to the city portal, maintaining a single payment platform for enhanced convenience.
With one centralized database of record, financial reconciliation becomes effortless.
Our expert gtechna staff ensure smooth operations, handling recurring tasks with precision.
Monitor performance with key performance indicators (KPIs) and analyze month-to-month trends for continuous improvement.
Optimized for superior DMV hits, our system ensures optimal outcomes at every turn.