As more services migrate online, it makes sense for agencies like Galveston to offer solutions best suited to a modern lifestyle. Increasingly, citizens have come to expect a level of automation that makes day-to-day activities mobile-ready such as paying a toll on a commute to work, managing subscriptions, finances or making retail purchases. It is no longer necessary to be tied to a physical location or have a human interaction as it once was in order to get things done.

Galveston is using an integrated pay by plate system by PayByPhone and gtechna parking enforcement software. The parking system is the answer to a quandary that the community has been faced with in the past: how to create turnover of parking spaces in the region while educating the locals and tourists to transition smoothly to a paid parking model.