Ticket Processing
Minimize manual data entry and maximize the results. gtechna’s Ticket Processing system manages the entire parking citation lifecycle, providing ticket ageing, late notices, and fees capabilities. It can even interface with the DMV to obtain driver information, registration holds, as well as interface with court systems for adjudication.
Fewer Customer Touchpoints
Reducing customer touchpoints not only creates a simpler, better user experience, but improves safety and efficiency to boot. With our Ticket Processing module, ticket lifecycles are fully handled from issuance to payments, appeals, and hearings, making it as easy as possible for customers to address their needs.
Real-Time Communication
Save staff and constituents time, effort, and a whole lot of headaches. With Ticket Processing’s real-time communication, information is available the moment a ticket is issued, allowing users to immediately pay and settle the issue on the spot, reducing unpaid tickets and the administrative burden of issuing late notices.