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Why We’re Different
We consider every client a partner—and customer success and growth are our primary goals. That’s why we work alongside you to understand your needs, then deliver innovative solutions that work specifically for you.
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Our Clients
For over 30 years, we’ve worked with a wide variety of organizations to suit an even wider variety of needs. From small individual operators to some of the biggest cities in North America, we’ve got solutions to help you overcome your greatest challenges
Our Products
Ticket by Mail
Seamlessly integrate automated direct mail citations with your handheld enforcement or license plate recognition software (LPR) for a complete end-to-end parking enforcement solution that addresses your operational challenges while meeting end-user expectations.
Online Services
Give your constituents a helpful, intuitive, self-serve experience that allows them to handle their payments, appeals, and online hearing self-scheduling needs all in one place—all while reducing administrative burden.
Handheld Hits Dashboard
Enable officers to download parking rights directly to their handheld based on geographical location. Whether digital timings, pay-by-plate, or digital permits, officers have real-time information at their fingertips to validate parking sessions or issue a ticket.
Digital Permits
Provide your organization and citizens a convenient, efficient, and cost-effective solution with an intuitive yet comprehensive platform to handle all their permitting needs, from commercial to residential, short-term and long.
Security at gtechna
Data Security
To ensure security and compliance, our solutions come with tools to help alleviate the pressure and complexity of abiding by ever-changing data security standards—from access control, data encryption, intrusion prevention, disaster recovery, incident handling, and firewalls to two-factor authentication.
SOC 2 Certification
We’re proud to say we’re SOC 2 certified and that our solutions maintain and even exceed data security standards, so your organization’s data—and users’ data—is always safe and secure.
PCI DSS Compliance
Build instant trust with users by providing the highest industry data security standards for payment processing. Our payment gateway features include point-to-point encryption, tokenization, firewalls, SSL, vulnerability scans, and more.
Government RFPs
Looking to shorten the far-too-often long and arduous RFP process? By adopting the Sourcewell solution for your project’s needs, you’ll be able to streamline it with no loss of potential options and effectively establish an even greater level of transparency and ease.
Customer Success
Your success is our number one goal. That’s why we take a proactive approach in providing support, customer service, and ongoing recommendations as your organization grows and new needs develop.
Why our clients choose gtechna
“Client relations and ongoing dialogue with customers are at the forefront of gtechna’s mindset. They’re eager to adapt and offer new solutions that customers may require even in terms of customization.”
James Buffet, Manager of Parking
Enforcement, City of Hamilton
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“We implemented gtechna’s software to replace an aging system that couldn’t meet our requirements. They worked relentlessly to help us achieve our goals and make this system flexible as possible to meet new demands as they happen.”
George Pequegnat, Project Team Leader, Metrolinx Toronto
“gtechna has been an important and integral partner with the Town of Milton over the past few years. They’ve worked closely with us to ensure their platform delivers the features and functionality we need both internally and within our community. Their customer focus drives continuous improvement in their products.”
Mike Pell, Enterprise Business Systems Analyst, City of Milton
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Pay Per Ticket eCitations
Pay per ticket presents a solid business case on affordability for small to medium sized police agencies, suggesting a new frontier in terms of technology adoption for advanced road safety programs.
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Digital permits - brochure
We at gtechna developed Digital Permits: an intuitive yet comprehensive platform to handle all permitting needs for cities and constituents alike. It’s a convenient, efficient, and cost-effective solution to today’s parking problems.
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See our solution
in action
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Telling is one thing. Showing is another. Sign up for a demo and get a comprehensive walkthrough of any of our products. See first-hand how they work together and can integrate into your current infrastructure to create powerful custom solutions that deliver results.