Permit Portal

Winning over the public means offering a convenient customer-centric experience. With a mounting list of services to renew or manage, more than ever, convenience has become a necessity. Moving to a digital permit system better reflects the mobile, fast-paced lifestyles of the average citizen. With digital permits, everything is done online, automatically, and in real-time. The customer facing portal allows residents to register and pay for residential and visitor permits through the city’s website. Proof of residence, identification and vehicle information can be uploaded directly to the portal by residents. Transactions can be performed by using our secure PCI compliant payment portal when payment is required. The online processes are simple, making a once lengthy procedure fast and simple.

Simplified PCI compliance

Customer payments through Permit are handled with CreditCall, one the largest and most trusted payment processors in North America. CreditCall transactions are protected by point-to-point encryption, tokenization, and multiple layers of security—so customer information stays safe and you stay compliant.