Online Payment System is an all-in-one portal that helps citizens view, pay and appeal tickets online. Online Payment portal easily integrates with the third-party payment vendors you already use to facilitate fast and secure online ticket payments. Full PCI-DSS compliance means every transaction is protected from fraud, identity theft, and other potential breaches. The Online Payment portal makes collections painless for you and your end users. It eliminates tedious paperwork to increase back-office productivity and gives your customers full control over where and when parking payments are made.
A better ticket payment process for you and your customers
Online Payment seamlessly integrates with your eCitation database and third-party payment processing, speeding up ticket resolution and providing a modern payment experience for customers.
Lighten your administrative load
Online Payments is a win-win solution: it enables your staff to focus on more important, value-add tasks and gives customers choice and control. The easy-to-use Online Payment system eliminates excessive paperwork and redistributes much of the work of payment administration to customers.
Increase collection rates
The simplest way to increase your collection rates is to remove as many barriers as possible for your customers. With Online Payments, you give customers the freedom to make payments at their convenience—on the computer, on a mobile phone, or on the go.
The convenience factor of an easy-to-use interface facilitates parker compliance and in the end decreases probability of citizens incurring additional fines for unpaid tickets. While receiving a ticket in and of itself may not be ideal, a well-designed user interface can significantly reduce the potential friction.
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Mini Case Study- Ocean City Ticket by Mail
Ocean City, Maryland is a coastal resort city between the Atlantic Ocean and the Isle of Wight Bay. With its miles of beaches and charming wooden boardwalk, it attracts visitors from across the U.S. and beyond.