Prevent Issuing Citations In Error with New Parking Ticket Software
8 Nov 2016
Modern parking ticket software makes the job of parking officials easier than ever before. That new ease of use wouldn’t mean much if it came with a massive expansion in ticketing errors, but parking ticket software helps officers be more accurate as they work more efficiently. Built-in system enhancements double-check data both when a parking enforcement officer does an initial plate verification and as tickets are issued, to limit mistakes and make the experience of parking enforcement more pleasant for both citizens and the officials who serve them.
Parking Ticket Software Checks Information And Stays Up To Date
Two parking ticket software programs in particular manage errors on behalf of parkers to give them every opportunity to acquire the proper rights before being cited: PlateCheck and FinalCheck.
PlateCheck is an algorithm that verifies plate information after a parking enforcement officer has captured a plate number for verification. PlateCheck determines if a character input error has been made by cross-referencing the plate number with the parking right on the server. PlateCheck looks for one-character anomalies and common entry mistakes and typos: when it finds them, it fixes the errors in real time, helping to avoid future potential ticket challenges due to user error.
FinalCheck handles the other end of the enforcement equation. It allows officers one last verification prior to printing a citation, which offers parkers an opportunity to re-up their parking session up to the very last second. Before a ticket can be issued by the parking enforcement officer, FinalCheck sends one last request to the parking rights server for any last-minute transactions affecting the vehicle’s compliance status. If an eleventh-hour parking right is found to exist for the vehicle, a ticket will not be issued; if none are found, the officer can proceed as normal.
Heading off Communication Disruptions at the Pass
Communications disruptions also play a major role in erroneous ticketing. In an effort to head it off, parking ticket software comes with built-in maintenance protocols that account for server disruptions and other mechanical issues that may arise.
For instance, sometimes a parking enforcement officer winds up citing a parking violation because a downed server isn’t sharing the required information. When this happens, an Auto-Correction protocol modifies the status of the ticket to reflect that a valid parking transaction was found for the vehicle.
Conversely, in the event of mechanical issues with a group of pay stations in a particular zone, any out-of-communication sectors automatically become “paid zones” until communications are back online. This prevents ticketing errors on cars that are paid in full but unlucky enough to be caught in an area where mechanical error prevents confirmation of that information.
Modern Parking Ticket Software Saves Everyone a Lot of Hassle
It’s important for municipalities to get every dime they are owed in parking citations from parkers found to be in violation, but it’s just as important for towns and cities to not penalize citizens and visitors unfairly or without justification. With the above parking ticket software programs and protocols, modern parking technologies like real-time communication and pay-by-plate systems do everything they can to ensure that any drivers ticketed have earned their citations. In this way, it allows citizens a fairer shot at complying with local parking rules while also increasing enforcement legitimacy and raising revenues for local municipalities with better compliance.
Wondering what parking management in the cloud looks like? Check out our infographic!