How Parking Enforcement Software Solutions Manage Mistakes
3 Oct 2016
Minimizing enforcement errors plays a key role in the successful adoption of new parking enforcement technologies. There is always a learning curve involved with any technological upgrade, but smoothing out the adjustment period and making sure the hassles involved are not solely the parker’s responsibility to rectify can make the difference between the change being accepted or rejected by the public.
Luckily, PlateCheck is here as a safeguard for pay-by-plate technology. It double-checks data on each side of the enforcement equation, both on plate entry and while checking for parking rights, to ensure that citations aren’t issued in error.
How PlateCheck Works
In an effort to lower the number of erroneous tickets issued, PlateCheck uses a proprietary algorithm to verify plate data. In addition to offering real-time verification, PlateCheck can spare parkers unnecessary hassle by recognizing plate information inputted in error. It does this by cross-checking potential matches in the parking rights database. Once a plate number has been captured by the web application, PlateCheck queries live data for any anomalies, correcting characters with consistent precision. One-digit errors can be found and corrected 100% of the time!
PlateCheck is not only a safeguard against human error, but machine error too. Most notably, it reduces LPR camera misreads, improving hit rates to over 95%. In addition, enforcement software performs a “last check” before issuing citations, giving the parking enforcement official one final verification of parking rights before levying a ticket.
Parking Enforcement Software Solutions Offer a Better Way Forward
Pay by Plate can mean big things for municipal revenues: with high enforcement efficiency and accuracy, and thus fewer disputed tickets, certain municipalities have seen an 80% increase in collection rates. For Galveston, TX, that meant more than $100,000 in additional civic revenue in the first three months following the pay-by-plate transition. Better still, most pay-by-plate technologies allow municipalities a slower, layered integration with existing payment methods like Pay and Display or Pay by Space, allowing everyone time to catch up with the new system.
PlateCheck reduces the guesswork and aggravation that can go hand-in-hand with parking management in a town or city. Real-time verification brings down the incidence of errors to as little as 1% of all tickets issued. While in mid-to-large size cities that can still mean a fair amount of disputed tickets, consider how many more it would be at just 2%!
Nothing’s perfect, of course, but pay-by-plate technologies equipped with PlateCheck get as close as possible. Parkers and enforcement officials both will make mistakes while getting used to new parking enforcement solutions during adoption periods, but those mistakes need not define the new system. PlateCheck is here to make sure they don’t.