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Groupe Techna has provided excellent customer service to the DC Department of Public Works (DPW) for the past four years. Groupe Techna’s Parking Enforcement product has been very stable and has fully met expectations from DC/DPW Parking Services Administration. From a Support standpoint Groupe Techna’s Analysts are always available to immediately address any ongoing operations issues that surface. It is a rare situation indeed when we do not immediately get to speak to a Groupe Techna Support Analyst whenever we call the GTechna Support Line. Most issues are solved quickly and to our complete satisfaction. Whenever product enhancements or System upgrades are delivered GTechna takes the necessary steps to ensure that the changes are first thoroughly tested and deployed in a staggered & controlled manner in order to minimize the risk to our large Ongoing Operations of 300 Handheld Computers employing MES Ticketing Software.

Recently, we especially appreciated Gtechna’s initiative to visit DPW and conduct an information session, with our Senior Management in attendance, to advise DPW of the latest technological innovations available in the Parking Enforcement arena. In summary, we highly value our relationship with Groupe Techna and look forward to working closely with GTechna on future initiatives in order to both improve & maintain our Parking Enforcement Operation at peak levels of efficiency & feature rich content.
- Thinh Nguyen -
DC Department of Public Works
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VAUGHAN INTRODUCES ONLINE PAYMENT OPTION
FOR PARKING TICKETS
VAUGHAN, ON – The City of Vaughan has launched a website application for paying parking tickets online. This new feature is an example of e-government services that employ web-based computer technologies to allow the electronic exchange of information between the City and its residents and businesses.

“We are introducing e-government services to improve the efficiency of our service delivery and for the convenience of our residents,” said Mayor Linda Jackson. “This is just one example of how the City of Vaughan is moving forward to provide better access to public services.”

The Ticket Online Payment service is available on the City’s website at www.vaughan.ca under the Featured Project section or the Online Services pull-down menu.

Users are required to enter their parking ticket number, licence plate information and the province where the licence plate was issued. Users then select the ticket or tickets they wish to pay and enter their credit card information. Acceptance or refusal of payments is controlled by the financial institution that issued the credit card. There is a $2 convenience fee charged to the user’s credit card which is collected by the provider of the service.

The online payment feature is provided by PayVaughanTicket.com, owned by Groupe Techna Inc. User information is not shared with third parties and computer “cookies” are not used by PayVaughanTicket.com. They employ a secure connection using the latest technology to ensure the safe processing of transactions.

About Vaughan
The City of Vaughan is one of Canada’s fastest growing cities with a population of 250,000. Members of Council for the 2006-2010 term of office include: Mayor Linda D. Jackson, Regional Councillor Joyce Frustaglio, Regional Councillor Mario Ferri, Regional Councillor Gino Rosati, Ward 1 Councillor Peter Meffe, Ward 2 Councillor Tony Carella, Ward 3 Councillor Bernie DiVona, Ward 4 Councillor Sandra Yeung Racco and Ward 5 Councillor Alan Shefman. Visit the City of Vaughan’s website at www.vaughan.ca

About Groupe Techna
Groupe Techna Inc., has been a leading provider of mobile enforcement solutions for traffic, parking and municipal by-law enforcement since 1994.. Enabling provincial and local government parking enforcement agencies to securely and accurately issue, manage and collect tickets. Visit the Groupe Techna website at http://www.gtechna.com.
 
GROUP TECHNA’s Partner ELSAG North America Unveils 43% Smaller Camera for its License Plate Recognition System
GROUP TECHNA and ELSAG North America - The Perfect Synergy
Montreal, November 5, 2008. GROUP TECHNA, is proud to be a partner of ELSAG North America. ELSAG has the most widely implemented license plate reader (LPR) cameras in the United States, with more equipment installed in New York City alone than all of its competitors combined have nation-wide. ELSAG’S LPR system operates in conjunction with MES PLATES and MES TIME ENFORECMENT, GROUP TECHNA’s robust LPR Hotlist and LPR eChalking software solutions.
GROUP TECHNA and ELSAG North America - The Perfect Synergy
Montreal, November 5, 2008. GROUP TECHNA, is proud to be a partner of ELSAG North America. ELSAG has the most widely implemented license plate reader (LPR) cameras in the United States, with more equipment installed in New York City alone than all of its competitors combined have nation-wide. ELSAG’S LPR system operates in conjunction with MES PLATES and MES TIME ENFORECMENT, GROUP TECHNA’s robust LPR Hotlist and LPR eChalking software solutions.

GROUP TECHNA is a leading software provider in mobile computing throughout various sectors, including Parking and Traffic enforcement operations. With over 1 000 eTicketing and LPR software solutions in Traffic and Parking Enforcement deployed in municipalities throughout North America, GROUP TECHNA’s partnership with ELSAG makes perfect sense.


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